This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.
We hope the following sections will answer any questions you have but if not, please do get in touch with us.
We take your data very seriously and so will continue to review our activities in this area and update the policy as necessary. We’ll notify you of any significant changes, or you can visit this page to see our policy at any time.
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
In specific situations, we can collect and process your data with your consent. For example, if you are not a member, but wish to receive email newsletters.
In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you join us as members, we need to gather information about your areas of operation in order to support your work in the sector. In order to deliver our membership service to you or to enable you to attend an event we will need to contact you to ensure that this obligation can be fulfilled.
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting CMPP to law enforcement.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our organisation and which does not materially impact your rights, freedom or interests.
For example, we will may write to you to inform you of sector news and events that we feel would be of interest to you.
We will collect your personal data in a number of ways including, but not limited to:
We will ensure that this information is processed in a lawful manner and is only used for relevant and necessary purposes.
If you are one of our members: your name, organisational address, provided positions and email addresses, telephone number, payment information, areas of operation and submitted member profile.
For non-members we will only collect: your name, organisational address, provided positions and email addresses, telephone number
We want to bring local businesses and community groups together to promote community cohesion and raise aspirations of the younger members of our society. We will therefore use your data in order to contact you with information about relevant activities promoting such endeavours.
If you are not a member but choose to sign up to our communications, then we will also contact you. Of course, are free to opt out of hearing from us by any of these channels at any time either by unsubscribing or ending your membership.
We may use your data to send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Notice. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your personal data for these purposes, we would be unable to comply with our legal obligations.
We may also use your data to comply with legal obligations or to carry out fraud/credit checks as necessary to protect our organisation.
To send you survey and feedback requests to help guide and improve our work in the community. For members we will do this as part of providing our service to you. For non-members we will ask your consent before contacting you
We will only share your data with third parties with permission and if we are working with them to deliver services or events and only if it is absolutely essential in order to allow you to attend that event. We will ensure that your data is kept secure and take all appropriate steps to protect it.
We will put in a place a range of measures and data security protocols to ensure that your data is kept safe and secure, including keeping all data password protected.
At the end of that retention period, your data will either be deleted completely or anonymised,
We will sometimes share your personal data with trusted third parties, if we have your permission to do so. We will tell you who these third parties are if we are sharing personal data with them. These may include, for example, event partners, contractors working with CMPP to deliver our services.
Here’s the policy we apply to those organisations to keep your data safe and protect your privacy:
Examples of the kind of third parties we work with are:
An overview of your different rights
You have the right to request:
Access to the personal data we hold about you, free of charge in most cases.
The correction of your personal data when incorrect, out of date or incomplete.
That we stop using your personal data for direct marketing (either through specific channels, or all channels).
That we stop any consent-based processing of your personal data after you withdraw that consent.
You have the right to request a copy of any information about you that Community Matters Partnership Project holds at any time, and also to have that information corrected if it is inaccurate. To ask for your information, please contact Data Protection Officer, Social Enterprise UK, The Fire Station, 139 Tooley Street, London, SE1 2HZ. Or email firstname.lastname@example.org.
If we choose not to action your request we will explain to you the reasons for our refusal.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
Checking your identity
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
Contact CMPP by email to let us know you no longer want us to contact you or hold your data and we will ensure your data is erased from all our systems.
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113.
Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can't be responsible for the content of external websites)
If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence. Details can be found in Section 16.
Published 11 December 2018
Updated: 11 December 2018
Author: Tracy Jarvis
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